Returns and Refunds
You may request a return within 30 days of delivery. Please contact us at naerdem@gmail.com before sending your item, and include your order number.
You may return the product if you are not satisfied after trying it as intended. Please return all included components and, where possible, the original packaging. Damage caused by misuse is not covered by our satisfaction guarantee. Discounted purchases are subject to the same return policy.
Customers are responsible for return shipping costs for change-of-mind or satisfaction returns.
For damaged, defective or incorrect items, please contact us first so we can arrange an appropriate resolution and provide any necessary return instructions.
Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds are issued to the original payment method within 10 business days. Your bank may require additional processing time.
After contacting us, please send approved returns to:
FinXCEL Returns
56 Rice Lane
Bedford, NH 03110
United States
Email: info@finxceltools.com
Phone: 603-264-6875